Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

 

WHAT ITEMS ARE AVAILABLE FOR ME TO REQUEST?
We have a range of furniture and White Goods depending on your needs. Tell us what you need and we’ll let you know if we have them.

 

DOES THE CHARITY ACCEPT DONATIONS?
Yes we do, and thank everyone who can help support us this way. If you would like to make a donation you can write a cheque made out to ‘Daventry Contact’ and send it to our mailing address, or pop it in, or hand it to our helpful driver. We do what we do because we care about people and your gift helps us keep doing it!

HOW LONG HAS THE CHARITY BEEN DOING THIS?
Daventry Contact has been active as a registered Charity since 1988. In that time we have been able to collect and deliver around 50000 kg (50 tons) every year and visited over a 1000 homes on average annually.

I AM NOT ON BENEFIT, DO I QUALIFY FOR HELP?
Yes we help folks on low income too especially those in part-time jobs on the national minimum wage. Please note though that our priority is to help those on benefit but call us anyway.

CAN I CHOOSE MY OWN ITEMS?
We pride ourselves in ensuring furniture and products are suitable, clean and working and try our best to accommodate your requests. We do not allow visitors to inspect goods beforehand as we are not a shop or retail store. Just phone in and make your requests known but sorry we cannot let people choose.

IS THERE A CHARGE?

In principle we do not sell items but as a charity we need to cover our costs in order to do what we do. Depending on circumstances we often ask if you are in a position to offer a donation toward the service we provide. If you are not we may still be able to help, just ask.

WHAT DAY CAN YOU COME?
We drive our van to different areas on specific days. Please view our Delivery-Collection Schedule, which shows you when we cover your area. If you are not sure, simply call us and we’ll let you know.

 

DO YOU COLLECT?
Yes we collect goods that are offered to the Charity. They must be Clean, in working order, and undamaged. We also ask for a gift contribution towards our collection service.

DO YOU DELIVER?
Yes we deliver throughout the district of Daventry and surrounding areas. Details of when and where is available on our Delivery-Collection